FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Orders & shipping

How do I return my order?

If you would like to return your order, please send us an email at teezyclothing01@gmail.com. In your email, kindly include your order number, details of the issue with the product, and the reason you would like to return it. Once we receive your request, our customer service team will review it and provide you with simple instructions for the return.

There will be no extra cost for returning your order—it’s completely free. If you have any questions during the process, feel free to reach out to our customer service team for assistance. We always want you to be satisfied with your purchase, and if you’re not, we are here to make it right.

Are there any shipping costs?

For orders under ₹1299, a shipping fee of ₹50 will be charged. However, all orders over ₹1299 will be delivered for free, allowing you to save on shipping costs and enjoy complimentary delivery.

Can I still change my order?

If you wish to change your order, please send an email to teezyclothing01@gmail.com. Our team will review your request and determine what modifications can still be accommodated. We strive to assist you as much as possible to ensure your satisfaction.

Can I return my order?

All orders can be returned within 7 days. Once we have received the returned order, the refund will be processed within 14-15 business days.

Account info

Do I have to create an account?

No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.

How do I change my account password?

If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.